The Chen Melbourne - Art Series 4 stars

Customer review rating (ALL Rating) 4.3/5 928 reviews

The Chen Melbourne - Art Series - Image 1
The Chen Melbourne - Art Series - Image 2
The Chen Melbourne - Art Series - Image 3
The Chen Melbourne - Art Series - Image 4
850 Whitehorse Road, 3128 BOX HILL, Australia

Description

Hotel extras

  • A fully equipped, state-of-the-art gymnasium is available to all guests throughout their stay.

  • Take in uninterupted views of Melbourne's CBD skyline from the level 24 Pool Deck

  • Our unique, boutique accommodation features walls adorned with art of Zhong Chen

  • We are a convenient 5 minute walk to Epworth Private Hospital and Box Hill hospital

  • Enjoy our entertainment pavilion which is complete with barbeques and seating to wine and dine

Our accommodation(s)

Hotel location

The Chen Melbourne - Art Series

850 Whitehorse Road
3128 BOX HILL
Australia

GPS:-37.817567, 145.118462

Telephone
Fax +61 3 9131 0201

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning

Pool

The Chen features an impressive 25m rooftop pool with expansive views across Box Hill and the Melbourne city skyline. Take a dip or lay poolside on the large sundeck. For those wanting to stay undercover, set yourself up in entertainment pavilion complete

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  928 reviews

TripAdvisor Rating  4.5/5  574 reviews

Certificate of excellence 2024

Clean and Quiet

Customer review rating 5.0/5

Alex Business - Confirmed reviews ALL

Very nice warm welcome on arrival. Room was large and clean and very nice Platinum welcome gift on arrival

Dear Mr ALEXANDER, We very much appreciate your comments regarding your stay at the The Chen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Chen Hotel

Conveniently located at box hill

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

The overall stay was very comfortable but would recommend adding international plugs so can use other plugs

Dear ADITH KUMAR S., We very much appreciate your comments regarding your stay at the The Chen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect for the event we attended close by

Customer review rating 4.5/5

Paul W. Families - Confirmed reviews ALL

Room was excellent, walkways hallways seemed like they need a good vacuum, which gave me an initial feeling the room may be much the same, I was wrong and very pleased. The parking for checking was a bit confusing should be a part of the confirmation within the accor app never the less very happy with the parking/check in and check out. And the last minute booking for our daughter thankyou so much.😘

Dear Paul W., We very much appreciate your comments regarding your stay at the The Chen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location

Customer review rating 4.0/5

Sherly Families - Confirmed reviews ALL

Good location, near station, Woolies, lots of nice eateries nearby. Clean and friendly customer service.

Dear SHERLY M., We very much appreciate your comments regarding your stay at the The Chen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madeleine O'Sullivan General Manager

Great rooms and staff

Customer review rating 5.0/5

Richard Couples - Confirmed reviews ALL

A well appointed hotel, perfect location for us and the staff were friendly, supportive and helpful.

Dear Richard, We very much appreciate your comments regarding your stay at The Chen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Madeleine, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 473 reviews 8.5/10 Location
  • 730 reviews 7/10 Room
  • 598 reviews 8.6/10 Service
  • 13 reviews 2.8/10 WiFi
  • 327 reviews 5.7/10 Cleanliness
  • 122 reviews 8.3/10 Vibe
  • 97 reviews 9.1/10 Pool
  • 26 reviews 5.8/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Box Hill

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.